Reviewed on Tuesday February 12, 2013 by rosina, ontario
the phone is great, WHILE IT WORKS!!!!! LG- you dropped the ball on this one, and bell, you are not far behind. My son decided he would treat himself, and splurge on an Optimus Black to the tune of over $400. He loved it. bought a nice rubber case for it to protect if it dropped, took good care of it. One day it stopped working. It still was under warrenty, so he took it back to the Bell store, who sent it away and it came back a couple of days later, and they said they couldn't fix it, the warrenty wouldn't cover it because it had water damage. Funny, but it was never near water, even when it rained, because it was a lot of money. The company said it was from condensation, likely, and it still wouldn't cover it. Wouldn't you think a $400 phone would have some kind of a vapour barrier in it? I wounder if he would have got the same answer if it wasn't still under warrenty. A phone of that calibre should be tougher. To add to the disapointment, they sent his phone back in pieces, and they weren't even all there!! He was going to take it to get a second opinion. The on/off button was there. They sent it back a week later. I am heartsick about it, my son lives a modest life, and decided to treat himself one time. Be cautious, the big bad wolf is everywhere!!!