Fairly good phone, just be sure what you're getting into!
Reviewed on Friday December 14, 2007 by Mike, Okanagan, BC
I bought this phone a few days ago, and it is pretty good, just not as good as it is implied, as well as you lose some functions if you upgrade from a Razr to the Razr2.
First off, the phone is pretty good, fast, all the programs load up really fast (except for the carrier music program, which takes eternity to finally boot up) looks great (fingerprints like crazy though, but they wipe off just as easily) LOTS of features and all that good stuff, if you were upgrading to this from any other brand of phone, I thnk you will be really happy. If you upgrade from a razr, however, you WILL be losing out on some features the Razr had. Minor, but you should know what you're getting into!
Some of the losses from the Razr are that you can no longer record your phone conversation anymore. Where the razr had the right spine button that you could simply push to record your voice or a phone call is now a camera button. You can access the voice records program from the menu while on a call, but when you try to access it, it simply says "busy" so no more recording directions, e-mail addresses or anything else your caller is giving you while on the phone, so you can now get into an accident while driving and trying to find some paper rather than simpyl pushing the convenient voice records button.
Speaker phone no longer works when you are on a voice call when you close the flip. That disconnects the call. Yet, you CAN (and have to in fact) close the flip and use the speaker phone (or a headset) to do video calling, so yeah, no idea WHAT the logic was behind that move.
and the biggest drawback of all: No touch screen buttons!! Yes, when you open up a music program, you get the standard "rewind" "play/pause" and "fast Forward", HOWEVER, that is ALL you get in the touch screen department. The pictures on the Carrier's site as well as this site AS WELL AS Motorola themselves AND Motorola Customer service ALL show (or say) that there should in fact be the touch screen buttons on the front of the touch screen showing three different functions, and the buttons change depending on what option you press after that (for example, when the phone isn't doing anything, there are three buttons on the front of the phone for three different options, but when you press, for example, the music note, the music program starts up and the three controller buttosn change to rewind, play and fast forward) however, the one on this carrier has no touch screen buttons UNLESS you manually open the phone and start the program. Just to make sure, I took my phone back to the dealer and they put my SIM card into another Razr2, and sure enough that phone didn't have any touch screen buttons either, and the deal could not figure out how to make them come on, so apparently it's not just an issue with my phone, but rather an issue with the razr2 in general on this carrier. It's aggravating because not only is it advertised as having the touch screen buttons, (both on the Motorola Canada website as well as on this AND the [service provider] website) which it does not, but BOTH major competitiors have the phone with the options: "Recieved calls" "music" and "Message" so you can actually read your text message on the outside screen without opening the phone! Why This carrier did not do that, though, is annoying. If it was simply a programming error, then I REALLY hope they release a software update soon that makes those buttons appear on the front of the phone, and MORE importantly I hope they do it so the front of the phone has the "message" center as one of the options on the front of the phone, because being able to read a text message on the outside flip (again, like BOTH competitors can do) was the deciding factor for me to purchase this phone over a less expensive phone, and I just feel ripped off that it wasn't like it was advertised at all, so just be aware!
Further, in the states the touch screen buttons on the V9 are "Radio" "Music" and "Camera" however, since the right spine button on the Canadian V9 is ALREADY a camera button, I REALLY REALLY hope that if a software update is coming, that the carrier decides to go with the "message" button because again, that would be a HUGE feature to sell a phone to be able to read your messages without opening the phone, like BOTH major competitors do already!
So basically, because of all these issues, I am only giving the phone a medium rating. If it actually had the touch buttons like it was supposed to have, and more importantly the message button to be able to read texts on the outside of the phone like Motorola advertises it to (as well as each carrier has complete control over what they decide they want the buttons to do!) then I would have been rating it MUCH higher. Other than these issues, however, it really is a good phone (when it's not telling me my [service provider] on Demand or [service provider] Music player programs are corrupted!) so if you are okay with the above rated issues, I say go for it, but if you are not, then do not get it. You don't want to spend all that money and not get what was advertised!