Reviewed on Monday February 23, 2009 by Jon, Manitoba
I can't believe how ripped off i got buying this phone. The biggest annoyance with this thing is having it constantly freeze on me. half way through a text or in the middle of a call, the phone freezes and resets itself. Likely due to very unreliable software. No big deal if they had software upgrades for me to download on the Moto site, but of course they don't. The sound is nowhere near mp3 player level - which is the impression they were trying to put out there in the promos. I don't abuse my phone, and yet a piece managed to actually break off the side of it, and the slider started coming WAY loose (as in a half-centimeter gap where it should be flush..) and being locked in with MTS with a phone like this is just the icing on the cake. Horrible customer service, prices are nothing special (def not enough to make up for the bull you deal with) and even if I were willing to bargain with them to try having them replace this phone, all the other phones (excluding smartphones ie. BlackBerry etc) they offer are just as terrible.
From what I can tell, Sony/BlackBerry/Apple and some high-end Samsungs are the only manufacturers that I've heard consistently good things about in terms of reliability and features/innovation.