Samsung Galaxy Note7: 7 Notes on Release and Recall

September 2, 2016  by Jessica Linnay
 
The launch and subsequent recall of the newest flagship smartphone from Samsung has been a whirlwind. Pre-orders, which took place during the beginning of August, astounded the market and exceeded expectations of the manufacturer. But only a few short weeks following initial shipments of the devices, Samsung has issued a worldwide recall. Here’s what happened:

1. On August 2, Samsung released the highly anticipated Samsung Galaxy Note7 for pre-order on its own website, as well as with select service providers including Rogers, Bell, Verizon, and AT&T in Canada and the United States.

2. The sheer "unprecedented” amount of pre-orders caused supply constraints, forcing the world’s largest smartphone maker to adjust release dates in some markets. Samsung released a statement saying it was aiming to increase production and meet the demand as "early as possible.”

3. The Note7 was made available to ship to customers from Canada and the U.S. who had placed pre-orders on August 19. Samsung Canada CMO Mark Childs warned that the "huge response” could result in limited retail inventory, as well as delayed order fulfillment, across the country.

4. Despite great early reviews, shortly after the phone made it to customers photos started surfacing online showing charred phone bodies following explosions of what appeared to be the Note7’s battery pack. Comments stated that the flare-ups occurred while the device was charging.

5. August 31 news reports advised that shipments of the Galaxy Note7 were being delayed "due to additional tests being conducted for product quality.”

6. Following reports of a second explosion and with 2.5 million units already reportedly sold around the world, Samsung decided to halt Note7 production and shipments. On September 2, the manufacturer issued a statement responding to the incidents, saying that it found a battery cell issue in 35 cases and was issuing a voluntary recall of all units of the device.

7. As of today, September 2, sales of the Galaxy Note7 have now been stopped in 10 nations and customers who have already purchased the Note7 have been advised that they can have it replaced in coming weeks. Customers without access to another device in the meantime are counseled to use caution, use OEM chargers only, and to not leave the phone charging overnight.

"For customers who already have Galaxy Note7 devices, we will voluntarily replace their current device with a new one over the coming weeks. Canadian customers may call 1-800-SAMSUNG for additional information,” Samsung told Mobile Syrup.

Moving out of the Mobilicity: chatr Sweeps Up Shuttered Carrier's Customers With Exclusive Migration Offers

August 24, 2016  by Jessica Linnay

On August 15, Mobilicity officially closed plan and device offerings on their website, and Rogers stopped activating new Mobilicity lines.

The end of this carrier’s era came as no surprise to the approximately 150,000 Mobilicity subscribers who received news in June that creditors had approved a $440 million deal allowing Rogers to acquire the entire company, while divesting certain spectrum licenses to WIND Mobile. Both TELUS and Rogers put in bids towards the acquisition.

Existing customer plans have not been grandfathered; customers were instead given the choice of signing onto a comparable plan with Rogers’ other value-brand mobile provider, chatr Wireless. Chatr is Rogers’ "deepest discount subsidiary brand”, launched in 2010 to directly take on the unlimited talk-and-text offers of then-new entrants to the national mobile carrier landscape - entrants which included Mobilicity.  

Rogers will also convert a "large number” of its 180 Mobilicity dealers to chatr-branded stores and kiosks.

Current Mobilicity customers should visit mobilicity.ca/mychatrmove to see their exclusive chatr plan options before September 29th, 2016 at 11:59 PM ET. Features offered by chatr include:

  • unlimited plans for one flat fee
  • no term contracts or credit checks
  • larger unlimited zones


Questions about your move from Mobilicity to chatr? Read the FAQ.

Curious if your area is covered by chatr? Check out the expanded unlimited zones

Want to see what else chatr has to offer? Review all chatr rate plans.

Need a new device with your new plan? Browse all chatr devices.


Samsung Galaxy Note7 now available!

August 19, 2016  by Jessica Linnay

Following a few weeks of enthusiastic pre-ordering across Canada and the U.S., Samsung has released the Galaxy Note7 for shipping with its official launch today, August 19. This successor to the Note5 was designed for the technophile, combining the latest in power and performance technology to help you maximize all you can do with your smartphone to connect, entertain, and create. 

Key Features:

  • Dual-curved 5.7" Quad HD display - Its seamless, curvy build was made to feel more comfortable in your hand, while a nearly bezel-less display offers maximum space for onscreen functions.

  • Octa-core Exynos processor with 4GB RAM - This powerful combination ensures a smooth and seamless performance, even when you're multitasking using data-intensive apps.

  • Water-resistant phone body and S Pen - With an IP68-certified smartphone and stylus, you can write, call, and create in the rain or by the pool. The Note7 can withstand dust, dirt and sand, as well as drop to 1.5 meters underwater for up to 30 minutes.

  • HDR playback - High Dynamic Range technology delivers the most vivid, intense, and realistic entertainment possible for video-watching and gaming alike.

  • Iris scanner - Provides premium security that's also convenient and easy to use.


See full specifications for the Samsung Galaxy Note7.

Compare the Samsung Galaxy Note5 and Galaxy Note7.

Compare other Samsung phones.

 

Availability & Pricing:

Bell | Available August 19

  • Full price: $1049.99
  • 2-year term: $379.99

Rogers | Available August 19

  • Full price: $1060.00
  • 2-year term: $559.99 

SaskTel | Available August 19

  • Full price: not listed
  • 2-year term: $549.99

Vidéotron | Available August 19

  • Full price: $1059.95
  • 2-year term: $279.95
Verizon Wireless | Available August 19
  • Full price: $864.00
  • 2-year term: From $0 

AT&T | Available August 19

  • Full price: $879.99
  • 2-year term: From $0

Sprint | Available August 19

  • Full price: $849.99
  • 2-year term: From $200 

T-Mobile | Available August 19

  • Full price: $849.99
  • 2-year term: From $69.99 

 

Early Reviews:

Samsung Galaxy Note7 review by The Verge

Samsung Galaxy Note7 review by CNET


Samsung Galaxy Note7 review by Trusted Reviews

Samsung Galaxy Note7 review by Android Pit

  

 Samsung Galaxy Note7 review by Forbes


Samsung Galaxy Note7 now available for pre-order!

August 2, 2016  by Jessica Linnay

Samsung has released the Galaxy Note7 for pre-order to tide us over until its official release on August 19. This successor to the Note5 was designed for the technophile, combining the latest in power and performance technology to help you maximize all you can do with your smartphone to connect, entertain, and create. 

Key Features:

  • Dual-curved 5.7" Quad HD display - Its seamless, curvy build was made to feel more comfortable in your hand, while a nearly bezel-less display offers maximum space for onscreen functions.

  • Octa-core Exynos processor with 4GB RAM - This powerful combination ensures a smooth and seamless performance, even when you're multitasking using data-intensive apps.

  • Water-resistant phone body and S Pen - With an IP68-certified smartphone and stylus, you can write, call, and create in the rain or by the pool. The Note7 can withstand dust, dirt and sand, as well as stay 1.5 meters underwater for up to 30 minutes.

  • HDR playback - High Dynamic Range technology delivers the most vivid, intense, and realistic entertainment possible for video-watching and gaming alike.

  • Iris scanner - Provides premium security that's also convenient and easy to use.


See full specifications for the Samsung Galaxy Note7.

Compare the Samsung Galaxy Note5 and Galaxy Note7.

Compare other Samsung phones.

 

Availability & Pricing:

Bell | Available for pre-order August 2

  • Full price: $1049.99
  • 2-year term: $549.99

Rogers | Available for pre-order August 2

  • Full price: not listed
  • 2-year term: $559.99 

SaskTel | Available for pre-order August 2

  • Full price: not listed
  • 2-year term: $549.99

Eastlink | Available for pre-order August 2

  • Full price: not listed
  • 2-year term: not listed

Vidéotron | Available for pre-order August 2

  • Full price: $1059.95
  • 2-year term: $279.95
Verizon Wireless | Available for pre-order August 2
  • Full price: $864.00
  • 2-year term: From $0 

AT&T | Available for pre-order August 2

  • Full price: $879.99
  • 2-year term: From $0

Sprint | Available for pre-order August 2

  • Full price: $849.99
  • 2-year term: From $200 

T-Mobile | Available for pre-order August 2

  • Full price: $849.99
  • 2-year term: From $69.99 

 

Early Reviews:

Samsung Galaxy Note7 review by The Verge

Samsung Galaxy Note7 review by CNET


Samsung Galaxy Note7 review by Trusted Reviews

Samsung Galaxy Note7 review by Android Pit

 

 Samsung Galaxy Note7 review by Forbes


HTC Desire 530 now available!

July 26, 2016  by Jessica Linnay

HTC knows what you want when it comes to your smartphone. The desire to connect and share drives our attachment to our mobile devices, and their ability to entertain and enthrall us solidifies the relationship. The HTC Desire 530, with cutting edge photo and audio technology and premium processing power, was designed to meet needs and surpass expectations. Plus, its unique micro-splash paint job sets you apart in a crowd. 

Key Features:
  • 5” HD LCD display – See all your images, videos and text displayed in crisp crystal clarity
  • 5 MP selfie camera – The front-facing camera features auto and voice technologies, as well as a timer, for the ultimate selfie captures
  • Immersive audio – Enjoy the playback power of a high quality integrated amp with HTC BoomSound Audio for boosted volume and bass without distortion
  • Expandable storage – Add up to 2 TB of space for all of your media and apps
  • Unique style – Body is affixed with a lanyard hole and adorned with a textured, micro splash finish

 

Availability & Pricing:

HTC (Canada) | Available July 25

  • Full price: $199
  • 2-year term: n/a

HTC (U.S.) | Available July 25

  • Full price: $179 USD
  • 2-year term: n/a

T-Mobile | Available July 25

  • Full price: $159.99
  • 2-year term: $0

Verizon Wireless | Available August 4

  • Full price: $144
  • 2-year term: $99.99
WIND Mobile | Available August 8
  • Full price: $199
  • 2-year term: From $0

Vidéotron | Available August 8

  • Full price: $199.95
  • 2-year term: From $0

 

Early Reviews:

HTC Desire 530 review by TechRadar

HTC Desire 530 review by Stuff TV

HTC Desire 530 review by Android Authority

HTC Desire 530 review by PC Advisor


Sony Xperia X line of smartphones now available on the WIND network!

July 25, 2016  by Jessica Linnay

A sudden gust has finally blown the Sony Xperia X line of smartphones into the hands of WIND Mobile customers.

WIND received three models from the series introduced to markets earlier this year: the Xperia X, Xperia XA, and Xperia XA Ultra. Each is uniquely designed in looks and hardware, yet each was created with the goal of offering "layers of world-leading technology [to] help amplify the activities [you] love doing every day; letting you interact with the world around you in exciting ways, making lives more enjoyable and delivering new intelligence that sets it apart," said President of Sony Mobile Communications for North America, Kunihiko Shiomi. 

 

THE XPERIA X SERIES:

 

Sony Xperia XA

Key Features:

  • Octa-core processor - Ensure top power and performance no matter the task at hand
  • 5” borderless display - A slim, curved design looks great and stays comfortable in your hand all day
  • 13MP Quick Launch camera - Make sure you capture every moment as it happens, in stunning clarity
  • Qnovo Adaptive Charging - Intelligent power management technology maintains battery performance, so you benefit from a lifespan up to twice as long as earlier Xperia phones

See full specifications for Xperia XA

 

Xperia X

Key Features:

  • 23 MP camera - Quick Launch ensures you can capture every spontaneous photo-worthy moment
  • 5” display - Curved glass and a seamless back make the phone easy to hold and impressive to look at
  • PS4 Remote Play - Access any PS4 console remotely using local Wi-Fi to stay in the game
  • Qnovo Adaptive Charging - Intelligent power management technology helps you benefit from battery life that's up to twice as long

See full specifications for the Xperia X

 

Sony Xperia XA Ultra 

Key Features: 

  • Large 6” display - A near borderless design with a narrow, curved grip is comfortable to use and hold
  • Octa-core processor - Ensure top power and performance, no matter the task at hand
  • 21 MP and 16 MP cameras - Hybrid Autofocus captures split-second moments in sharp quality, while slow sync flash allows for stunning low light photos
  • Qnovo Adaptive Charging - Intelligent power management technology maintains battery performance, so you benefit from a lifespan up to twice as long as earlier Xperia phones

See full specifications for the Xperia XA Ultra


Compare all WIND phones in the Xperia X Series

Compare all Sony phones

 

Availability & Pricing:

Xperia X | Available July 21 (Graphite Black)

  • Full price: $649

  • 2-year term: $0 


Xperia XA
 
| Available July 21 (Graphite Black)

  • Full price: $299

  • 2-year term: $0


Xperia XA Ultra | Available July 21 (Graphite Black) 

  • Full price: $399

  • 2-year term: $0


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