As part of the Fraud Prevention Month 2017, the Canada Revenue Agency (CRA) has added a new educational guide to their website here
. You can learn about fraudulent communications over the telephone, text messaging, emails, letters, and online forms. Along with helpful information and examples of scams, there are printable posters, a downloadable guide, and this video:
The CRA will not do any of the following:
- Send email with a link and ask you to divulge personal or financial information (Exception:
If you call the CRA to request a form or a link for specific information, a CRA agent will forward the information you are requesting to your email during the telephone call. This is the only circumstance in which the CRA will send an email containing links.)
- Ask for personal information of any kind by email or text message.
- Request payments by prepaid credit cards.
- Give taxpayer information to another person, unless formal authorization is provided by the taxpayer.
- Leave personal information on an answering machine.
If you receive a call saying you owe money to the CRA, you can confirm by phoning in or logging into My Account
You should never respond to fraudulent communications or click on any of the links provided by scammers. Report any suspicious telemarketing to the Canadian Anti-Fraud Centre online, or by calling 1-888-495-8501.