U.S. Cellular

U.S. Cellular Logo
United States Cellular Corporation (U.S. Cellular), is a regional carrier which owns and operates the fifth-largest wireless telecommunications network in the United States, serving 5 million customers in 426 markets in 23 U.S. states as of the first quarter of 2017. The company has its headquarters in Chicago, Illinois.

Originally, U.S. Cellular used analog, then Digital AMPS "TDMA" cell phones in most markets, but the company started shifting over to 1xRTT CDMA technology in 2003. After the switch, U.S. Cellular discontinued all analog and TDMA services. In 2009, U.S. Cellular started converting its network to EVDO which offers 3G speeds.

U.S. Cellular announced that it would start offering 4G LTE coverage to customers beginning in the first quarter of 2012.
Source: Wikipedia

Customer Service

To visit the US Cellular Customer Service webpage, please click here.

Toll-free: 1-888-944-9400 or dial 611 from your US Cellular phone (free call)

Billing, payment or technical questions: 1-888-944-9400

Email Customer Care

Hours Of Operation: 
  • Daily: 7 a.m. 10 p.m. 
Business Products & Services: 1-866-USC-4BIZ (1-866-872-4249)
Business Hours Of Operation: 
  • Monday - Friday: 8 a.m. 9 p.m. (CT)
  • Saturday: 9 a.m. - 7 p.m. (CT)
  • Sunday: 10 a.m. - 7 p.m. (CT)