Verizon Wireless

Verizon Wireless Logo
Verizon Wireless (legally known as Cellco Partnership) is an American telecommunications company, a wholly owned subsidiary of Verizon Communications, which offers wireless products and services. With 149 million subscribers as of October 2017, Verizon Wireless is the largest wireless telecommunications provider in the United States.

The company is headquartered in Basking Ridge, New Jersey. It was founded in 2000 as a joint venture of American telecommunications firm Bell Atlantic, which would soon become Verizon Communications, and British multinational telecommunications company Vodafone. Verizon Communications became sole owner in 2014 by buying Vodafone's 45-percent stake in the company.

It operates a national 4G LTE network covering about 98 percent of the U.S. population, which in December 2015 won or tied for top honors in each category of the RootMetrics RootScore Reports. Verizon Wireless offers mobile phone services through a variety of devices. Its LTE in Rural America Program, with 21 rural wireless carriers participating, covers 2.7 million potential users in 169 rural counties. Verizon Wireless announced in 2015 that it was developing a 5G, or fifth generation, network.
Source: Wikipedia

Device & Account Support

Web / Live Chat

Customer Service: (800) 922-0204 or dial *611 from your mobile phone
Monday - Friday 7 am - 11 pm local time
Saturday - Sunday 8 am - 9 pm local time

Customer Service - Prepaid: (888) 294-6804 or dial *611 from your mobile phone

Monday - Sunday 6 am - 11 pm local time

Consumer Sales: (800) 225-5499
Business Sales: (800) 465-4054
National Accessibility Customer Service: (888) 262-1299 ordial *611 from your mobile phone

Device Shortcuts

These are quick ways to get account information by SMS message to your device. Just text or call one of the shortcuts on your phone to get your answer quickly.

Regular Billed                                                        Prepaid

#BAL (#225) + Send = Check balance             *611 + Send = Check balance
#MIN (#646) + Send = Minutes used                *86 + Send = Voice mail
#PMT (#768) + Send = Make payment             #PMT (#768) + Send = Make payment
#DATA (#3282) + Send = Data used
#UPG (#874) + Send = Upgrade Eligibility