Starting July 31, Solo Mobile customers will start being transferred to Bell Mobility - beginning with all Prepaid accounts.
Migrating customers can expect a seamless transition; all plans, features, and account information - including phone numbers - will remain the same. According to Bell, affected customers will also gain access to more service features and an improved self-serve functionality with the MyBell mobile app.
Solo Mobile top-up cards will remain valid and will be accepted by Bell. To access express top-up, customers will need to dial #369.
While it is not anticipated, there is a possibility of a minor service disruption on the morning of the 31st while the transfer is in progress. Emergency services such as 9-1-1 and T9-1-1 will not be impacted, though regular text messages, calls and data services could be.
After the transfer is complete, Solo Mobile customers will need to register for a self-serve MyBell account at Bell.ca/MyBell. Solo Mobile Self-serve accounts will not function after July 31st. With MyBell, customers will be able to check account balances, current usage, and make changes to their account and plan.
For additional support contact #SOLO or call 1(877)999-SOLO.
About Solo Mobile: Solo Mobile was a mobile virtual network operator in Canada started by Bell Mobility in 2000. Historically, Solo was considered a discount wireless brand, offering low price monthly plans with some unlimited options in certain cities. Its products and services were only sold in British Columbia, Alberta, Ontario and Quebec. The brand ceased advertising towards new customers since November 2011, and new activations were officially discontinued on May 17, 2012. - Wikipedia
Source: Bell Mobility