TELUS mobility is a national telecommunications company operating out of Burnaby, BC.  TELUS offers iDEN (MiKe), 3G and 4G (HSPA+, DC-HSPA+, LTE) network coverage.

During 2011, TELUS upgraded its wireless network to HSPA+ dual cell (DC-HSPA+) in various areas across Canada.

On February 10, 2012, TELUS' 4G LTE network went live in 14 metropolitan areas across Canada - Vancouver, Calgary, Edmonton, Toronto and the Greater Toronto Area, Kitchener, Waterloo, Hamilton, Guelph, Belleville, Ottawa, Montreal, Québec City, Halifax and Yellowknife.

TELUS plans to continue rolling out its 4G LTE coverage to more regions across Canada to reach more than 25 million Canadians by the end of 2012.

News and Notes

TELUS also owns and operates Koodo Mobile and MiKe.

In March 2007, TELUS announced an MVNO partnership with Amp'd Mobile Canada.  Amp'd Mobile would be responsible for the content creation and marking while TELUS would handle all billing and retail sales.  Unfortunately in August 2007 TELUS pulled the plug on their partnership and provided all existing Amp'd Mobile customers the ability to switch to TELUS.

In 2000, TELUS acquired Clearnet Communications adopting their slogan "The Future is Friendly" along with their unique advertising look and feel.

Support & Assistance


Call us by dialling *611 on your TELUS mobile phone or at one of the following numbers.

Canada toll-free: 1-866-558-2273
Vancouver: 604-291-2355
Calgary: 403-387-5825
Eastern Quebec: 1-800-463-8988
Toronto: 416-279-2532

Client Care General Inquiries- Hours of Operation
Mon-Fri 8am-10pm
Sat-Sun 9am-8pm

International roaming support line: 1-416-940-5995
U.S. roaming support line: 1-866-771-9666

Looking to move over to TELUS or add a line to your existing account, please call 1-877-481-2332.