Koodo has a Connection Fee (Activation Fee) of $30 on new activations or upgrades, however this fee can be waived by activating or renewing online.
Koodo Support & Services
Webstore Assistance firstname.lastname@example.org
*Fees are applicable on select customer service requests. See online for details.
Webstore Assistance 1-844-566-3697
From a Koodo device:
Hours of Operation
Monday to Friday, 9 a.m. to 9 p.m.
Weekends, 9 a.m. to 7 p.m.
Webstore Assistance: Tuesday to Friday, 3 p.m. to 9 p.m. EST
PO Box 11005 Succursale Postale Centre Ville