Koodo Mobile

Koodo Mobile Logo
Koodo Mobile is a wireless brand owned and operated by TELUS since 2008. It is differentiated from its parent company by not requiring fixed term contracts. Koodo provides postpaid and prepaid services.  
Mobile services provided by Koodo use TELUS Mobility's CDMA (850/1900 MHz), HSPA+ (850/1900 MHz), and LTE (1700/2100 MHz) networks. Koodo discontinued sales of all CDMA devices near the end of June 2011, and they remain unavailable outside of Northern Ontario and Manitoba.
See the Koodo coverage map for more detail. 

Koodo has a Connection Fee (Activation Fee) of $30 on new activations or upgrades, however this fee can be waived by activating or renewing online.

Koodo Support & Services 

Self-Serve (Login required)
Online Community 

Webstore Assistance koodo.webstore@koodomobile.com

1-866-99-KOODO* (1-866-995-6636)
*Fees are applicable on select customer service requests. See online for details.
Webstore Assistance 1-844-566-3697

From a Koodo device: 

Hours of Operation
Monday to Friday, 9 a.m. to 9 p.m. 
Weekends, 9 a.m. to 7 p.m. 
Webstore Assistance: Tuesday to Friday, 3 p.m. to 9 p.m. EST

Mailing Address:
PO Box 11005 Succursale Postale Centre Ville
Montreal, QC
H3C 4T5