Virgin Mobile 4G & LTE Wireless Network Canada Coverage Maps
FREQUENTLY ASKED QUESTIONS
What network does Virgin Mobile Canada operate on?
Virgin Mobile Canada uses Bell Canada’s network. It is Canada-wide and covers 99% of Canadians.
What is Canada-wide calling?
Canada-Wide calling lets you call anywhere in Canada (from within Canada) without racking up long distance charges.
What happens if I use up all my Anytime Minutes? Will I have to pay for Canadian long distance?
If you use up all the Anytime Minutes included in your plan, you’ll be charged 50¢/ minute for additional minutes used, but you won’t be charged for long distance.
Here’s an example: You’re on a Silver $35/mo. plan, which includes 200 Anytime Minutes and Canada-Wide calling. If you use up all 200 minutes, then making any additional calls within Canada will cost 50¢/minute. But you won’t have to pay for Canadian long distance.
If I have a plan that’s no longer offered, is Canada-wide calling now included?
No, sorry. If you’re on a plan no longer offered that doesn’t include Canada-Wide calling, you’ll be charged Canadian long distance fees. However, if you switch to a currently available plan that includes Canada-Wide calling, you’ll be good to go.
Can I use my phone while roaming in another country?
Yes! You’ll have access to voice and text in over 200 countries with a SIM card. But you should purchase a Travel Add-on before you leave so that you can save on roaming charges. There are passes for 1-day visits, or longer-term, depending on how long you will be gone for.