Reviewed on Tuesday July 26, 2016 by Petrice, florida
Alcatel one touch fierce XL
Seven month old phone stop working. beeped and shut itself off. contacted Alcatel, send 2 emails, no response, called 2 times 25 minute wait time, Got link in email to fill out warranty info, link was closed. All I wanted was my phone contacts. This is a french company and not up to american customer service standards.